No “Photo of the Week” this week not much of anything really, I have been out of commission.
So just a story to fill the void.
During the week we had a phone call, ostensibly from Bell.
“We have noticed that you are having trouble with your internet connection” -Said the man from Bell
“Have I?” -said I
“Yes our servers indicate your modem drops the connection quite frequently”-Said the man from Bell
This went on for several minutes and I was dubious to say the least, but I went along with it, don't ask why, the man from Bell set up a service call and said goodbye.
I looked up Bell's technical support number and called them, expecting a scam but no they really had called and there really was a problem, go figure Bell being proactive!
AND they answered the phone within seconds not minutes or hours !
So fast forward to yesterday, the man from Bell showed up and spent most of the afternoon testing stuff, rewiring outside, adding new stuff, tearing out old stuff and running wiring into the house.
He left after about 3 hours, and about 2 minutes later he was back, “I was just looking at the test results and I am not happy with what I see” - Said the man from Bell
So more ripping, tearing, rewiring and generally fiddling about (it's now supper time!) and he was satisfied.
So off he went, leaving me with a whole new view of Bell Canada.
His parting words were “ We realise that there is a lot of competition out there now and we want to hold on to our customers, so this new project, 'Project Eagle' is helping us find problems before they become problems.”
Well who would have thought !